All Testimonials

Welcome to our testimonials page, where the voice of our satisfied customers speaks volumes about their experiences with us. We take immense pride in the feedback we receive, as it reflects our commitment to excellence and customer satisfaction. Here, you'll find a collection of authentic testimonials from individuals who have entrusted us with their needs and have been delighted with the results.

Empower Housing Association have been working alongside Fairfield Care for four years, and in that time we have found them to be a very professional company to deal with. Offering good advice on their products and provide suggestions when issues occur, offering solutions and problem solving.

Rachel Challender, Maintenance Officer - Empower Housing

"I have worked with Fairfield for many years cannot fault their service. They are always on the phone to offer advice and help with problems even when I’m on the go and don’t have emails available. Nothing is ever too much trouble and their services are generally all-round amazing. Special thanks as always to Theresa, Ross and recently John."

Demi Fuller, Manager - The Bridge Care Home

"The team at Fairfield Care are very responsive and helpful. They provide excellent products and really understand our requirements and needs – I know we are in expert hands with their team."

Catherine Frost, General Manager - Henbrook House

I have used Fairfield Care for 16 years and the continuity of the team has been great. The service provided is professional but also friendly, which is most important to me. Lloyd and Lee have always supported me with the day-to-day supplies and furnishings of my home. The efficiency and quality of the products and goods are exceptional.

Loraine Garrand, Home Manager - Nicholas Rothwell Homes

We have been working with Fairfield Care for the past nine years and during this time they have always been very supportive and responsive to any issues we have had. Every member of staff is always very helpful and polite. Nothing is too much trouble.

Dessy Ivanova, Manager - The Lindens Residential Care Home

I have worked with Fairfield Care for over 10 years. I cannot fault their products or prices. The team are very responsive, friendly, and helpful and always manage to help me find what I am looking for.

Krystal Haskett, Head of Facilities - Carebase

We have worked with Fairfield Care for many years and have found them to be very responsive and competitive. They support us as a provider to finding the most suitable products and are willing to listen.

Sue Ann Nnamani, Care Home Manager - Priscilla Wakefield House

"Fairfield Care is always known for being so prompt in their service. I know I can rely on them for anything we require in any of our care homes. I would like to take this opportunity to thank Fairfield Care for being such a trusted and reliable partner to Gold Care Homes. It is always such a pleasure working with the team."

Charissa D’Souza e Dias, Regional Administration Manager - Gold Care Homes

"We have many deliveries here at the Old Vicarage Care Home and meet a multitude of delivery drivers and couriers.  However, I feel I must contact you in relation to one of your own drivers.  He delivered our goods and was an absolute credit to your company. Not only was he polite and respectful of the environment, but he also brought it to the storage facility, refusing to allow staff to. Curtis is a fantastic representative for your company."

Tracey Fabray, Care Home Manager - The Old Vicarage Care Home

“Fairfield Care is a great place to work. The culture of collaboration and dedication is truly motivating, and the company values are not just words on a piece of paper - I feel supported and rewarded for the work I do.”

Laura Billington Internal Accounts Manager

“Fairfield offers Alderwood outstanding, efficient ‘customer focused’ service in a very ‘family focused way’ with traditional values which I really do appreciate.”

Jean Tansley, Facilities Coordinator - Achieve together

"Fairfield Care have supplied our organisation for a number of years now. The range of products, speedy delivery and clear competitive pricing means we have no need to shop around. The items supplied are always first rate quality, and the level of personal service from Fairfield is outstanding."

Mike Higginson, Director of Clinical Operations - St Matthew's Healthcare

"Fairfield Care is a reliable and trustworthy business partner. We are extremely grateful for their willingness to support us in evolving our care offering with personalised and innovative product offerings. Customer care is exceptional: nothing is too much trouble.”

Tara Teubner, Director - Westgate Healthcare