Partnership working
Part of your team
Running a successful care home is a team effort. It takes passion and commitment from everyone working towards a common goal. Think of us as an extension of your team.
- Dedicated Account Management
- Onboarding
- Training
- Product audits
- Compliance
- Online Portals
End Benefits
- Cost savings and improved efficiency
- Compliance regulations met
- Innovative new ideas, processes, and care home supplies
What our customers say
“What stands out about Fairfield Care is their proactive and consistent communications. The team are helpful and quick to respond to all our requests, leaving us reassured and giving us peace of mind.”
Amanda Smith, Connaught Care
Training
Every member of your team needs to be equipped with the latest insights, best practice knowledge, and demonstrate competency. That’s why we offer comprehensive training tailored to the unique needs of your care home. Whether it's operating medical equipment, optimising consumable usage or guidance with COSHH regulations, our training sessions, supporting material and on and off-line guides are designed to enhance performance, boost confidence, and ultimately elevate the standard of care you provide.
Confidence in your compliance
Adhering to industry regulations is vital to your care home. From regulatory updates to tailored solutions, we work with your team to address any compliance concerns. Our commitment to servicing and repairs mean your equipment remains compliant and continues to operate seamlessly. So you can focus on what truly matters - providing exceptional care to your residents.
What other care homes say
"Fairfield Care is always known for being so prompt in their service. I know I can rely on them for anything we require in any of our care homes. I would like to take this opportunity to thank Fairfield Care for being such a trusted and reliable partner to Gold Care Homes. It is always such a pleasure working with the team."
Charissa D’Souza e Dias, Regional Administration Managager - Gold Care Homes
Care home cost-saving strategies
We take a proactive approach to enhancing your operations. Our audits involve a thorough analysis of your current product and equipment usage. This means we can recommend more efficient alternatives that not only improve performance but also lead to cost savings. From bulk-purchasing discounts to personalised procurement strategies, we work closely with you to identify efficiencies without compromising on quality.
Dedicated account team
At Fairfield Care, you have a single, dedicated point of contact who gets to know your care home and its unique requirements, inside out. They're always just a phone call away, ensuring your needs are met promptly and efficiently. If a specific product isn't quite right, we'll find alternatives that fit perfectly and our team of drivers and engineers respond swiftly in emergencies. We believe in open communication and regular reviews.
Meet the teamOnboarding
Products and services are seamlessly integrated into your operations. Our onboarding process is designed to be efficient, thorough, and tailored to your specific needs. We provide dedicated support to guide you through the setup and implementation, ensuring a smooth transition. From product selection to delivery logistics, we handle every aspect, allowing you to focus on providing excellent care with no interruption.
Order your care home supplies and manage servicing online
Running a care home is no small feat. Fairfield Care offers two online portals designed to streamline operations. Our Product Portal is your virtual inventory manager, providing real-time stock updates and purchase history, to help you make informed decisions. Meanwhile, our Servicing Portal gives you full control over equipment maintenance, from scheduling appointments to tracking job history 24/7. So you can simplify your workload and make ordering simple.
Meet the team
Ross Evershed
Head of Sales
Lloyd Chattell
Business Development Manager
Theresa O'Neill
Internal Account Manager
Laura Billington
Internal Account Manager
Kenton Douglass
Business Development Manager
Hayley Simpson
Head of Marketing
Request a callback
Fast, convenient, and compliant ordering for consumables, equipment, and servicing. Discover why thousands of UK care homes choose Fairfield Care.
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Insights
We will always share the latest knowledge and industry insights to help your residents enjoy the very best care, from regulatory advice to engaging activities.