Incontinence products are care home supplies which you will require for your aged parents to keep them clean. Get all your requirements from care home suppliers.
Brand : Fairfield Care
01234 324 530
Unit 5 Hudson Road
P.O. Box: Elms Industial Estate
01234 324 530
Shopping Basket - 0 item

Your shopping cart is empty.

Free delivery on all orders over £100*

Tracking Hoist Service

Tracking Hoist Service

At Fairfield Care, our specialised engineers provide a reliable and efficient service for your tracking hoist. Whether you require an emergency repair, would like to update or upgrade outdated parts or have a regular service scheduled to comply with LOLER regulations, we ensure that your equipment is constantly well-maintained, and – most significantly for you and your residents – safe and secure for use.

What to expect from your tracking hoist service

First of all, the hoist will be sufficiently stripped to allow for a visual inspection of all components, allowing our engineers to examine any wear and tear or damage which would affect its safe operation. To confirm a comprehensive examination on your hoist, the tracking and all connections leading to the track will be inspected and the wiring will be checked for any damage.

After reassembling the hoist back together, a safe load test will be carried out in order to guarantee that everything is in working order and that the hoist is safe to be in operation. Lastly, a report sheet will be issued to you detailing recommendations for any further work required. Ensuring we can eradicate all down time with your hoist and increase longevity, we understand that this is unquestionably vital, since a poorly maintained or damaged hoist can lead to severe injury or even death.

In accordance with recommendations by leading manufacturers, we will now replace the lifting strap if needed – lifting straps on all ceiling hoists should be replaced every two years, whether or not there are external signs of ‘wear and tear’.

Why tracking hoist safety is imperative

The Health and Safety Executive (HSE) put out a safety notice regarding an awful incident on the death of a ceiling track hoist user. The user had no assistance with a caregiver and the hoist failed when the user was in the middle of using it. What follows are the important actions required by the supplier to ensure this type of incident does occur:

  • The tracking hoist supplier should provide the most appropriate equipment available specifically for the users’ needs and requirements.
  • A risk assessment is carried out with regards to the tracking hoist selection and use of the equipment.
  • Any risks identified from this risk assessment should be eliminated and controlled.
  • The supplier should follow the tracking hoist manufacturers installation instructions and provide this information to care staff and/or the user, along with the proper training on how to operate the equipment safely.
  • To help support the user’s independence, the user may request no assistance and no caregivers for self-hoisting. If any part of the ceiling tracking hoist fails to operate correctly, the user needs assistance to safety, therefore the user must always have an easily assessible way to summon assistance in the event of an emergency.
  • The user of the tracking hoist should be provided with the necessary information, instruction and training so they fully understand how to operate it themselves.
  • The tracking hoist owner should ensure that planned maintenance reviews and arrangements are agreed on and booked in when the hoist is provided, in compliance with LOLER regulations (every 6 months is advised).

A tracking hoist repair service you can trust

Here at Fairfield Care, we understand that a malfunction in your equipment can sometimes happen when you least expect it – which is why we are available to repair your tracking hoist at any time. We are committed to securing your safety as an establishment and – most importantly, the safety of your patients - as well as providing you with a beneficial and proficient service.

Our aim is to make tracking hoist maintenance easy so you’ll never need to worry about your equipment and you can continue to keep doing what you do best. Our expert tracking hoist engineers will ensure every part of your hoist is performing to a high standard and our team will contact you when it’s due for another maintenance check.

In addition to providing professional repair for tracking hoists, we also supply them. Take a look at our brilliant range of hoists, extending from lifting and standing hoists to ceiling hoists. All designed with comfort and high safety in mind.

If you think you or your patients would benefit from a ceiling tracking hoist, there are a number of useful benefits.

Why you should get a Ceiling Track Hoist

A tracking hoist, or more specifically a ceiling tracking hoist, provides both the user and carer with multiple advantages. It can contribute to the quality of life for an individual with physical difficulties. The speediness and ease of use of a ceiling tracking hoist comes in handy for lifting requirements. With its continuous availability this type of hoist is more likely to be used by carers rather than a mobile hoist.

A ceiling tracking hoist takes up hardly any space at all, ensuring that it is never in the way and always where it’s needed. It’s brilliant to use in small bathrooms or toilets where a mobile hoist may be a more of a challenge to manoeuvre around.

Ceiling tracking hoists can also be used to move a patient from room to room, such as from the bedroom to the bathroom and back, and waterproof straps are available for such use, allowing maximum independence for the user.

For a caregiver, it’s the perfect way to transfer an individual without the risk of a back injury while also needing little to no effort to operate. In most scenarios, it only needs to be operated by one caregiver to easily position an individual, as they can be lowered, raised, rotated and moved with a very small amount of exertion from the carer.

Interested in purchasing a ceiling tracking hoist or finding out more information on our tracking hoist service? Our friendly specialists are always happy to help offer more details, or to arrange a visit to assess your needs and requirements. Contact one of our professionals today.


Contact us for a free of charge service quotation

Please complete the below form and submit for a free service quotation


  • "Your engineers were amazing and a credit to your business and our industry."

    Craig Johnson, Gainsborough

    View all

  • The engineer who visited us was fantastic, polite, friendly and extremely helpful. Our hoists are now all up and running - thank you! 

    The Tudors - Gold Care Homes

    View all

  • The response to my request was amazing. I called you at 7.03am for a profiling bed and mattress and I had it delivered by 10.30am! It was really a great demonstration from you and all you...

    Julie Canale - Gold Care Homes

    View all

  • I am so impressed with your super-fast delivery this morning !! The order was only placed yesterday afternoon. I would also like to give feedback on your delivery staff – wh...

    Vanessa Hale - Gold Care Homes

    View all

  • "Fairfield are always prompt in their responses, are happy to provide all information required and nothing seems to much for them! I would imagine many companies use Fairfield and their r...

    L. Gunner - Claremont Court - Carebase

    View all

  • "I am happy with your service. It is always on a good / excellent level, it is hard to find something what will need improvement" 

    Aneta - Queen Elizabeth Park Care Home - Carebase

    View all

  • We have always valued Fairfield Care highly for price, service and being able to deliver at very short notice. We have been very satisfied with Fairfield Care.  ...

    Priory Group

    View all

  • I have been using Fairfield Care for 2 years now and find their customer service excellent and reliable. They offer us a personal approach with customised reporting which ensures all our ...

    Mr J Ellis

    View all

  • ‘We have used Fairfield Care`s pads for some time and are very happy with the quality and price.  Our residents care is the most important factor and on this, the pad quality i...

    Kelly Ryall

    View all

  • I have used Fairfield Care as a provider of domestic supplies and nursing equipment for over 10 years both within the Berkley Care Group and in the previous company I ...

    Jenny Fuller

    View all

  • I have been dealing with Fairfield for many years. Their service is excellent always delivering within 24 hours and always on hand to help and support. Fairfiel...

    John Garston, Sunrise Senior Living

    View all

Free delivery on all orders over £100